Customers' interviews

Ildar Abdullin (Ak Bars Bank): Digital services let you do business

How to improve the Customer Experience when working with companies reliably ensuring their information security in the omnichannel environment.

Andrey Kuptsov (Russian Agricultural Bank): A new era of RBS

Andrei Kuptsov, Director of the Payment Card Business and Remote Banking Services Department at the Russian Agricultural Bank (RAB), told B.O (Bankovskoye Obozrenie magazine) about how the Bank is changing in technological terms and what interesting services and solutions it offers to retail customers in the remote banking system.

Svetlana Syrtsova (VTB Bank): Helping small and medium businesses in deed!

Svetlana Syrtsova, Deputy Head of Corporate Digital Business, Vice President of VTB Bank, told B.O (Bankovskoye Obozrenie magazine) about how and why VTB was the first bank in Russia to introduce a qualified mobile digital signature (QDS) for small and medium-sized businesses (SMBs).

Roman Gavrilov (PromSvyazBank): Technology brings bank closer to SMB

Roman Gavrilov, Vice President of the Small and Medium Business Unit at PromSvyazBank, told B.O (Bankovskoye Obozrenie magazine) readers about the role that small business plays for PSB and what the Bank can offer entrepreneurs in addition to financial products.