Experts' publications

Two sides of mobile digital signature. Mobile signature with smartphone: the growing trend of 2019

2018 was the year of the successful implementation and development of new mobile financial services, while many banks focused on corporate customers.

Qualified signature with mobile device. How to protect digital interaction of a person with business and government

In the age of the digital economy, technology allows us to communicate, make financial transactions, and sign electronic documents without seeing each other.

Signing transactions in mobile services. The main question today is how to mitigate risks and maintain customer confidence

“Generation Z” has recently become the target audience of banks, which until recently was profitable only for…

Security as an engine of remote services. New level of convenience and mobility with reduced client risks

The development of remote banking services is a complex and multifaceted process in which both the bank business units and the IT/InfoSec departments are equally deeply involved.

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Customers' interviews

Ildar Abdullin (Ak Bars Bank): Digital services let you do business

How to improve the Customer Experience when working with companies reliably ensuring their information security in the omnichannel environment.

Andrey Kuptsov (Russian Agricultural Bank): A new era of RBS

Andrei Kuptsov, Director of the Payment Card Business and Remote Banking Services Department at the Russian Agricultural Bank (RAB), told B.O (Bankovskoye Obozrenie magazine) about how the Bank is changing in technological terms and what interesting services and solutions it offers to retail customers in the remote banking system.

Svetlana Syrtsova (VTB Bank): Helping small and medium businesses in deed!

Svetlana Syrtsova, Deputy Head of Corporate Digital Business, Vice President of VTB Bank, told B.O (Bankovskoye Obozrenie magazine) about how and why VTB was the first bank in Russia to introduce a qualified mobile digital signature (QDS) for small and medium-sized businesses (SMBs).

Roman Gavrilov (PromSvyazBank): Technology brings bank closer to SMB

Roman Gavrilov, Vice President of the Small and Medium Business Unit at PromSvyazBank, told B.O (Bankovskoye Obozrenie magazine) readers about the role that small business plays for PSB and what the Bank can offer entrepreneurs in addition to financial products.

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Top news

Banks and telecom operators encountered massive phone number spoofing

As Kommersant found out, the scale of the problem with fraudulent calls to bank customers along with spoofing credit organization numbers is rapidly expanding. According to the Central Bank, over the summer, scammers managed to spoof at least 198 bank phone numbers.

The Central Bank intends to strengthen anti-fraud measures

The Central Bank intends to bring the problem of social engineering to the government for discussion with the aim to legislatively introduce blocking of bank cards of “mules”, the holders of accounts used for cashing in of funds.

Paperless banking technologies lack reliability

The transition of banks to paperless technologies carries certain risks for customers, because in case of disagreement with the bank regarding the terms of service or the data indicated, it is very difficult to prove their correctness.

Biometric data to be verified by digital signature

The problem of remote verification of authority and identity of a legal entity representative, including using biometric data, will be resolved through a record in a qualified digital signature (QDS). According to the new bill, the authority will be defined in a QES certificate.

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